Terms and Conditions

2012 Credit Guidelines

Flexirent Advantage Computer Credit Guide Application Booklet 2012 Flexirent Advantage Computer Credit Guide Application Booklet 2012 (1848 KB)

Flexirent Standard Computer Credit Guide Application Booklet 2012 Flexirent Standard Computer Credit Guide Application Booklet 2012 (1244 KB)

Ezyway Advantage Electrical Credit Guide Application Booklet 2012 Ezyway Advantage Electrical Credit Guide Application Booklet 2012 (1551 KB)

2011 Credit Guidelines

Flexirent Advantage Computer Credit Guide Application Booklet Flexirent Advantage Computer Credit Guide Application Booklet (1208 KB)

Ezyway Advantage Electrical Credit Guide Application Booklet Ezyway Advantage Electrical Credit Guide Application Booklet (881 KB)

Flexirent MiniLease Trade Application Booklet Flexirent MiniLease Trade Application Booklet (103 KB)

Terms and Conditions Change - FAQ

What changes have been made to my agreement and when do they take place?
From 1 January 2012, we are increasing the fee for dishonoured rental payments and payment deferrals from $25 to $30

What’s a dishonour fee?
This is a charge we apply to your account if you fail to pay your monthly rental payment on time for any reason, including having insufficient funds in your account or a declined credit card.

When do I have to pay the dishonour fee?
The dishonour fee is payable immediately. 

What’s a payment deferral fee?
This is a charge we apply to your account when we have agreed to defer a Total Monthly Rental Payment or any other payment due under your Rental Agreement.

When do I have to pay the payment deferral fee?
The payment deferral fee is payable at the same time as the deferred payment is due.

How can I avoid the 1% Credit Card processing fee?
Switching to Direct Debit will do the job!  There’s no processing fee for Direct Debit and we will automatically take the payment so you don’t have to worry about it.  Just print a copy of the Direct Debit form out, fill it in and send it to us at:

              Customer Service
              FlexiGroup
              Level 8/201 Pacific Hwy
              St Leonards NSW 2066

Why is Direct Debit a good way to pay?
A Direct Debit payment comes straight from your account on the due date of the bill.  Your total Monthly Rental Payment is a set amount so you can budget for the same amount each month.  By using Direct Debit, you don’t have to remember to pay us each month; it’s all done for you.

If you have any further questions, call our Flexirent customer service team on 1800 486 980.